Privacy Policy
Your privacy matters to us at aurenovixa
Last Updated: March 15, 2025
Introduction and Scope
aurenovixa operates as a financial modeling education platform, helping analysts develop crucial skills through comprehensive learning programs. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our services at aurenovixa.com.
We're based in Australia and comply with the Privacy Act 1988 (Cth), including the Australian Privacy Principles. This policy applies to all users of our platform, regardless of their location, and covers all data processing activities conducted by aurenovixa.
By using our services, you acknowledge that you've read and understood this privacy policy. We encourage you to review it periodically as we may update it to reflect changes in our practices or applicable laws.
Information We Collect
Personal Information
- Name, email address, and phone number when you register for courses
- Professional background and experience level for course customization
- Payment information processed through secure third-party providers
- Educational progress and assessment results within our platform
- Communication preferences and contact history
We also collect technical information automatically when you use our website. This includes your IP address, browser type, device information, and how you interact with our content. We use cookies and similar technologies to enhance your browsing experience and understand how our platform is being used.
Sometimes we receive information about you from third parties, such as professional networks or educational institutions, but only when you've given them permission to share it with us. We also collect publicly available professional information when it's relevant to our educational services.
How We Use Your Information
Your information helps us provide personalized financial modeling education. We use it to deliver courses, track your progress, and suggest relevant content based on your learning goals. We also use your data to communicate with you about course updates, new programs, and important account information.
- Providing access to course materials and tracking educational progress
- Processing payments and managing your account subscription
- Sending course-related communications and important updates
- Improving our educational content based on user engagement patterns
- Providing customer support and responding to inquiries
- Complying with legal obligations and protecting our legitimate interests
We may also use aggregated, non-personal data for research purposes to better understand how financial professionals learn and what teaching methods work best. This helps us continuously improve our educational offerings.
Data Sharing and Disclosure
We don't sell your personal information to third parties. However, we do share data in specific circumstances that are essential for providing our services or required by law.
We work with trusted service providers who help us operate our platform, including payment processors, cloud storage providers, and email service providers. These partners can only use your data for the specific services they provide to us and must maintain the same level of data protection we do.
Important
We may disclose your information if required by Australian law enforcement, court orders, or to protect the safety and rights of our users and staff. We'll notify you of such disclosures when legally permitted.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. We've made it easy for you to exercise these rights through your account settings or by contacting us directly.
Access Your Data
You can request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.
Correct Information
If any of your personal information is inaccurate or outdated, you can update it through your account or ask us to make corrections.
Delete Your Account
You can request deletion of your account and associated data, subject to our legal obligations to retain certain records.
Restrict Processing
You can ask us to limit how we use your personal information, particularly for marketing communications.
To exercise any of these rights, simply email us at info@aurenovixa.com with your request. We'll respond promptly and may need to verify your identity before processing certain requests.
Data Security and Storage
We take data security seriously and use industry-standard measures to protect your information. Our systems are regularly updated and monitored for potential security threats. All data transmission is encrypted, and we use secure servers located in Australia and trusted international data centers.
Your payment information is processed through PCI-compliant payment processors and is never stored on our servers. We use multi-factor authentication for staff access to systems containing personal data and conduct regular security audits.
We retain your personal information for as long as necessary to provide our services and comply with legal requirements. Course data and progress records are typically kept for three years after your last interaction with our platform, while basic account information may be retained longer for fraud prevention purposes.
Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and help us understand how our platform is used. Essential cookies are necessary for the website to function properly, while others help us analyze traffic patterns and improve our content.
- Essential cookies for login sessions and course access
- Analytics cookies to understand user behavior and improve our platform
- Preference cookies to remember your settings and language choices
- Marketing cookies to show relevant content and measure campaign effectiveness
You can manage your cookie preferences through your browser settings or our cookie consent banner. Disabling certain cookies may limit some functionality of our platform, but won't prevent you from accessing core educational content.
International Data Transfers
While aurenovixa is based in Australia, we may transfer your personal information to other countries where our service providers operate. This could include the United States or European Union for cloud storage and data processing services.
When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions. We only work with providers who demonstrate strong data protection practices and comply with applicable privacy laws.
If you're concerned about international data transfers, please contact us to discuss your options. We're committed to protecting your privacy regardless of where your data is processed.
Children's Privacy
Our services are designed for professional financial analysts and are not intended for individuals under 16 years of age. We don't knowingly collect personal information from children, and if we become aware that we've inadvertently collected such data, we'll delete it promptly.
Parents or guardians who believe their child has provided personal information to us should contact us immediately at info@aurenovixa.com so we can remove that information from our systems.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email and post a notice on our website.
We encourage you to review this policy periodically to stay informed about how we're protecting your privacy. The date at the top of this policy indicates when it was last revised.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Email: info@aurenovixa.com
Phone: +61897260530
Address: 3 Braddy St, North Rockhampton, QLD, 4701, Australia
We aim to respond to all privacy inquiries within 5 business days.